Auditzy Technologies Private Limited ("Company", "we", "us", or "our") operates the Auditzy™ and InApp Redirect™ brands. This document applies to both brands. "Services" means the websites at auditzy.com and inappredirect.com, their related subdomains, and the applications and subscription services offered under either brand. "You" means the individual using the Services or the organisation they are authorised to represent.
This Refund and Cancellation Policy ("Policy") applies to products, services, and subscriptions offered by Auditzy Technologies Private Limited ("we", "us", or "our") under our brands Auditzy™ and InApp Redirect™. By purchasing or subscribing to our services, you agree to this Policy, together with the Terms of Use and Privacy Policy applicable to the service you use. For Auditzy™, please see our Terms of Use and Privacy Policy.
Refund policy
All purchases and subscription payments are final and non-refundable. We do not offer refunds or credits for unused services, partially used billing periods, or subscription cancellations. As our products and services are digital, physical returns do not apply.
If you believe a payment was charged in error, please email contact@auditzy.com for Auditzy™ or support@inappredirect.com for InApp Redirect™. Include your account email and transaction details so we can review the issue. A billing review does not guarantee a refund or credit.
Subscription cancellation
You may cancel your subscription at any time before your next renewal. Once cancellation is confirmed, your subscription will not renew for subsequent billing cycles. You will retain access to your subscribed services until the end of your current paid billing period. Cancellation does not provide a prorated refund for the remaining period.
The exact navigation and billing options may differ between Auditzy™ and InApp Redirect™. To cancel:
- Sign in to the account for the service you subscribed to.
- Open the account area where you manage your subscription or billing, such as Settings, Billing, or Subscription.
- Select the option to manage or cancel your subscription. Where applicable, you may be redirected to our payment provider's billing portal.
- Follow the on-screen instructions to complete cancellation and check the confirmation and subscription end date.
If you cannot find a cancellation option or need assistance, please email contact@auditzy.com for Auditzy™ or support@inappredirect.com for InApp Redirect™. Include your account email and the subscription you wish to cancel.
If you hold subscriptions to both brands, manage and cancel each subscription separately. Cancelling one subscription does not cancel any other subscription you hold with us.
After your paid access ends, we retain the data associated with the cancelled subscription for 15 calendar days. We then permanently delete it from our active systems and backups. Deleted data cannot be restored. See our Privacy Policy for details, including legally required record retention.
Shipping and digital delivery
All our products and services are delivered digitally through the relevant application, online account, or electronic communication. No physical products are shipped, and physical shipping or delivery charges do not apply.
If you experience difficulty accessing a purchased service, please contact us for assistance.
Changes to this policy
We may modify or update this Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of our services after changes take effect constitutes acceptance of the revised Policy, subject to applicable law.
Contact us
For questions about this Policy or help with a subscription to either Auditzy™ or InApp Redirect™, contact:
Auditzy Technologies Private Limited
For Auditzy™, email contact@auditzy.com.
For InApp Redirect™, email support@inappredirect.com.